FREE!
Engraving is absolutely FREE on selected jewelry!
FREE Gift boxes or pouches are included, so your jewelry is ready for gift-giving |
Important Customer Information
This catalog supercedes all advertising prior to 6/15/01.
Order By Mail:
Mail your order with a money order or credit card information to:
Duchess Jewelry
313 E. Lake St.
Petoskey, MI 49770
Order By Phone:
Visa, MasterCard, and American Express accepted. Have your order and credit card ready for quick reference.
Call Toll-Free: 1-800-291-1770, 10 a.m.-5:30 p.m. EST, Mon-Sat.
Delivery Information:
Standard Items are usually shipped within 5 days. Exceptions take 10-14 days, please inquire. Personal checks take 2 weeks to clear.
*** Factory Direct Items ***
May be returned within 30 days for a refund (minus shipping/handling, also less 20% cost of item as a restocking fee). Delivery is 3 weeks. Christmas delivery cut off date is Dec. 7th. Mothers Day delivery cut off date is May 1st. These items may be shipped separate, factory direct.
Pricing:
Despite our best efforts, an item in our catalog may be mispriced. If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we will contact you for instructions before shipping.
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Customer Service or Questions:
For orders already placed, call our Customer Service Dept. at 231-347-4901, 10 a.m.-5:30 p.m. EST, Mon-Sat.
Exchanges & Returns:
IMPORTANT
Engraved, special order, or customized items are NOT returnable. Call for more information. |
Most purchases may be returned within 30 days for a credit, exchange or refund (minus shipping/handling). Provide receipt. Exchanges are accepted. Include name, address, phone number and what you need. Include $6.95 return postage. Send by U.S. Mail, insured for your protection to:
Duchess Jewelry
313 E. Lake St.
Petoskey, MI 49770
About Our Jewelry:
Almost all 14kt gold charms can be made into a hinged brooch for an additional $20.00. Be sure to specify when ordering.
All original designs are copyrighted by Duchess Jewelry.
All jewelry shown actual size (at 800 x 600), but may vary a bit due to its handmade nature. We reserve the right to correct pricing errors and price fluctuations due to gold or silver markets. FREE engraving on selected items, gift boxes or pouches come with your jewelry at no charge!
Duchess has an 18 year tradition of putting our customer first. All of our jewelry is handcrafted with great attention to detail.
Thank you for choosing
Cherished ChildrenTM by Duchess Jewelry
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